RELOADS WORLD WARRANTY GENERAL INFORMATION:
a) Reloads World reserves the right to withhold or refuse warranty service whilst the purchaser’s credit account is in arrears.
b) All products purchased from Reloads World are covered by the manufacturer’s warranty. Please check the warranty reference from manufacturers.
c) Reloads World will provide warranty service only in respect to products that were supplied by Reloads World.
d) No warranty is expressed or implied as to the quality or fitness of the products for any particular purpose or otherwise.
e) Reloads World will not be liable for any loss, damage or injury to the purchaser or to any other person or to the property of the purchaser or any other person arising out of the use or possession of the Products.
f) Note, that in all circumstances the Manufacturers warranty is void if:
There is evidence of improper configuration.
There is evidence of water damage.
There is evidence of physical abuse, any item damaged in transit should be reported as soon as received.
There is evidence of misuse including accidental or intentional abuse.
There is no record of purchase from Reloads World. We will do our best to look for your sales information, but ultimately it is your responsibility to retain your sales receipt.
Warranty conditions are set to ensure reasonable wear on the product. Rough use and misuse of products are not covered under warranty (as above). Not following product care instructions is considered misuse of the product. Rough use is considered any direct, indirect consequential, incidental or any other type of damage resulting from the use of the product.
Warranty does not cover; fire, theft, intentional breakage, modification or customization, or damage during assembly. Lost parts are not covered under warranty for all products.
We reserve the right to determine whether to repair or replace any of our products covered by this warranty, and the right to replace any discontinued models with comparable models when necessary. Colours and components may vary between original and replacement parts.
Any of our products that fail due to misuse, negligence or normal wear-and-tear will be repaired or replaced at a reasonable cost to the customer.
Some of our products must be assessed by the manufacturer direct, prior to warranty claims being fulfilled.
With some brands, they must be sent overseas for assessment (i.e. Wolf, Geco, Magtech, Servicios Aventura etc). This cost must be covered by the product owner, prior to the warranty claim being placed. This charge wont exceed $45 in most cases.
Some manufacturers will replace the item where possible, without notifying Reloads World. If the product is deemed to have been misued, leading to fault, then the cost of repair must be covered by the product owner. Please make sure you understand your product’s warranty completely, prior to making any claims.